Privacy Policy for XFM Electric Cooperative

Last Updated: March 30, 2026

XFM Electric Cooperative ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit our website (the "Site").

1. Personal Information We Collect

When you visit our Site and choose to reach out to us for electrical services, we collect specific information you provide through our contact forms, including:

  • Contact Data: First and last name, phone number, and email address.

  • Service Details: Information regarding your electrical project or problems provided in the "Message" field.

2. Information Collected Automatically

Our Site is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network, and device.

  • Web pages you viewed prior to coming to this website.

  • Your IP address.

Squarespace needs this data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

3. How We Use Your Information

We use the information we collect to:

  • Provide quotes and schedule electrical services (such as panel upgrades, EV charger installations, and general repairs).

  • Respond to your inquiries and communicate with you about your project.

  • Maintain our internal records as a worker-owned cooperative.

4. Sharing Your Information

We do not sell, rent, or lease our customer lists to third parties. We only share your information with:

  • Squarespace: Our website hosting provider, so they can provide website services to us.

  • Legal Authorities: Only if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations.

5. Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about which cookies Squarespace drops on your device, please visit Squarespace’s Cookie Policy.

6. California Privacy Rights (CalOPPA & CCPA)

As a California-based business, we comply with California privacy laws. Residents of California have the right to:

  • Know what personal information is being collected.

  • Request that we delete any personal information we have collected from you.

  • Be free from discrimination for exercising your privacy rights.

To exercise these rights, please contact us at the email address provided below.

7. Data Retention

When you submit a contact form through the Site, we will maintain your information for our records unless and until you ask us to delete this information.

8. Contact Us

For more information about our privacy practices, or if you have questions, please contact us:

By Email: xfmelectriccoop@gmail.com By Phone: (323) 744-4991